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FAQs

Delivery

Shipping is free worldwide, excluding corporate items, singular clearance items, and bowties under the total value of $139.50.
Please see our Delivery & Refunds page for more information.

Returns & Refunds

We have a 30 day satisfaction guarantee and a comprehensive returns policy.
Please see our Delivery & Refunds page for more information.

Orders

Same day despatching.

Cancellations

All order cancellations must be emailed to [email protected]
Your order is considered current unless cancelled in writing via email.
Orders can not be cancelled after they have been shipped.

Sizing

Please see our sizing guide for a list of measurements for our range.

Pricing

All prices are listed in Australian Dollars and include 10% GST. Jimmy Stuart reserves the right to change prices without notice. Orders that are shipped outside of Australia are GST exempt and the GST will be deducted from your order.

Payment

Jimmy Stuart offers secure credit card processing via Paypal. You do not need to have a Paypal account to pay via Paypal.

We also accept EFT/Direct Deposit, however when paying by this method goods can only be dispatched when deposits have cleared to Jimmy Stuart. Please select your payment method at the checkout. Our payment details are emailed to you with your order confirmation.

Note: Unpaid Orders - Items are returned to stock when payments are not received within the following time after placing your order; non-sale items - 14 days; sale items - 7 days.

Product Availability

Jimmy Stuart product availability is updated daily however sometimes items do sell out between this time and when you have placed an order. If items are sold out or if there are any delays we will notify you as soon as possible. Because we are an Australian made brand we do not mass produce any garment and therefore sell out frequently.

Fabrics

All Jimmy Stuart items are made from 100% pure cotton, unless specified otherwise.

Privacy

Jimmy Stuart is committed to keeping your personal data confidential and secure. We do not give your personal information to others. However, we do use your personal data to process your order and to provide you with a more personalised service. For more information, please see our privacy policy.