Jimmy Stuart West Ryde HQ Trading Hours
Unit 1/17 Rhodes Street, West Ryde, NSW, 2114
Monday, Wednesday, Thursday & Friday:
8:30am - 5:00pm AEDT
*Jimmy Stuart is based in NSW, so daylight saving hours apply.
Closed Tuesday, Saturday & Sunday
Email us:
sales@jimmystuart.com
Phone us:
Ph: (61+ 2) 9809 3610
Postal address:
Jimmy Stuart
1/17 Rhodes Street
West Ryde, NSW 2114
Australia
FAQs
How do I place an order?
Shopping with Jimmy Stuart is easy.
Simply select your preferred size and quantity, then click Add to Cart. Once you’re ready, head to checkout to enter your shipping details and complete payment securely.
You’ll receive an order confirmation email shortly after your purchase.
I haven’t received my confirmation email. What should I do?
Please allow up to 30 minutes for your confirmation email to arrive.
Be sure to check your Junk or Spam folder as sometimes emails can land there. If you still can’t find it, contact our team and we’ll help you out.
Can I make changes to my order?
We process orders quickly, however if you need to make a change please contact us as soon as possible.
While we can’t guarantee changes once an order has been processed, we’ll always do our best to assist.
Do you have a size guide?
Yes, each product page includes a detailed size guide to help you find the right fit or you can check at Sizing Chart Page
If you’re still unsure, feel free to reach out to our team for personalised sizing advice.
What is the difference between Euro fit and classic fit?
Our Euro fit shirts (S - XXL) include darts in the back for a tailored look, while our classic fit shirts (2XL - 11XL) has no darts, providing a more relaxed fit. This distinction helps cater to different body shapes and preferences.
Are Jimmy Stuart products made in Australia?
Most of our collections are proudly designed and made in Australia, including our signature shirts, shorts and everyday apparel.
Only jackets and footwear are produced overseas with trusted manufacturing partners who align with our quality standards and attention to detail.
What payment methods do you accept?
We accept all major credit cards along with secure payment options including PayPal, Afterpay and Shop Pay.
Available payment methods may vary depending on your location.
How can I track my order?
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
You can use this link anytime to follow your delivery progress.
Do you ship internationally?
Yes - we ship worldwide.
Shipping costs and delivery times are calculated at checkout depending on your location.
Can I exchange an item?
Yes, we offer exchanges and store credit within 14 days of receiving your order, provided items are unworn and returned with original tags attached.
What is your return policy?
We offer a store credit or exchange (no refunds) within 14 days of receipt of your parcel, if the garments are unworn with original labels and tags attached. Any final sale items cannot be returned or exchanged for change of mind. All exchange and return details must firstly be submitted through our returns portal: https://bit.ly/JSReturns
Do you offer sales or discounts?
We occasionally release exclusive promotions and seasonal offers.
To stay updated, subscribe to our newsletter and follow us on Instagram.
How do I contact Jimmy Stuart?
Our team is always happy to help.
You can reach us through our Contact page or email us directly at sales@jimmystuart.com for assistance with orders, sizing or general enquiries.
Have a question or need help for an order?
Use the contact form below and a member of our amazing team will aim to respond within 24 hours.

